May Musings

As this hobbit writes this column, the world is agog with stories of cyber-attacks crippling services and companies. One of the worst hit is the British NHS. How important is the NHS? If you would be let to believe, the British, in a poll a few years back consider the creation of NHS to be more important than the defeat of Germany in World War 2. So crippling the NHS is a big deal.

The underlying problem is really that of over-optimisation. In a bid to optimise the operations of the NHS, patient records were all made electronic and centralised. That made it ripe for a mighty cyber-attack. It’s the phenomenon of “optimisation to vulnerability”. One cannot escape this phenomenon. It is a trade-off. The question is whether society is waiting to make this trade-off. In Singapore, this question has not been asked. At least not in the arena of a national electronic medical record.

The techies and IT guys do not usually mention this trade-off. They just want to digitalise everything and put it on the cloud, and everyone lives happily ever after. Well, life is not like that, as the UK and NHS are now finding out.

Also, IT is unique in that the IT guys who designed and then operate the system or software are seldom if ever held liable for cyber-attacks. This is in contrast to other disciplines or commercial activity. A company can be sued for designing or manufacturing a car badly or even just a car airbag badly. In contrast, no one has sued an IT firm for lousy software that is easily attacked and crippled.

So to the guys who are rushing to promote some national software or clinical records under the banner of optimisation of healthcare, let the current NHS incident be a warning to them. Especially to the policy wonks who do not really understand what’s happening on the ground. There is some merit still to having dispersed repositories of medical records as a risk management tool as opposed to putting everything in one big virtual cloud. Centralise (“Cloud-ize”?), optimise and digitize comes with risk and consequences. And the more you do so, the greater the risk and consequences.

In the meantime, horror stories of newly minted specialists unable to secure jobs continue to come in to Hobbit Central. Many have been told they will be offered contracts to continue as resident physicians with terms no better than what senior residents get even though they are now fully qualified and registered by the state as Specialists.

On top of that, in response to the glut of residents exiting specialist training, many hospitals are cutting back drastically on the number of new residents they are taking in. This hobbit was told in a certain discipline, the number of residency places being offered has gone down from 12 a few years ago to now 1 or 2 residents.

Obviously, this boom and bust phenomenon is not making anyone happy. The older exiting residents who cannot get a decent Associate Consultant post or the house officers and junior medical officers seeking specialist training are equally miserable and frustrated.

Some disciplines fare better because they were “disobedient” in the past and refused to accept more residents then they could commit jobs to. Others are really suffering now because they listened to the call to suddenly take in many more residents without thinking through the long term downstream effects. In retrospect, unquestioned obedience isn’t such a good thing after all.

The folks who put in place the policy to open up residency places several years ago are still around, just hiding in some corner. They obviously did not read what Milton Friedman said about money supply. A smooth, steady and slow expansion of money supply is key to generating steady and sustainable growth. Printing more money indiscriminately and quickly just exacerbates the boom and bust cycle and creates much misery later. This hobbit thinks the same principles of a “Monetarist” policy should apply in manpower supply planning. We are obviously seeing the similar poor outcomes now due to the irresponsible and rapid expansion of residency places several years ago.

In the longer run, we should even question not just residency places but the actual number of doctors we are producing. The three local medical schools produce about 600 graduates a year. Another 100 to 200 go overseas for medical studies. While no one owes anyone a living, we should still give priority to attracting our Singaporeans back to practice even though they studied overseas. That’s ~750 medical graduates Singapore has to absorb a year.

Singapore has about 35,000 births in a good year. In other words, every year, we have a cohort of 35,000 Singaporeans. Let’s multiply this number by 2 to include Permanent Residents, foreign workers and even tourists. So we have a “modified” cohort of 70,000. Yes, the population is ageing and we need more doctors. But we are also a small country that does not suffer from the inefficiencies of geographical factors such as providing care in rural and remote areas etc. Many developed countries also have ageing or aged population demographics, so a cohort size of 70,000 is about right.

Most developed countries have (practicing) doctor to patient ratios of between 1:250 to 1:400. UK – 1:369; Netherlands – 1:342; France – 1:305; Denmark – 1:287, Sweden – 1:250, Australia – 1:255; USA – 1:400.

Based on a cohort size of 70,000, if we adopt a generous target of 1:250, we only need to produce or recruit 280 doctors a year in the steady state ONCE we have reached the target of 1:250. If our target is 1:400, then we need even fewer – 175 doctors a year once the target has been attained to serve a cohort of size of 70,000. Yet, we are now producing 750 graduates a year (600+150)

Singapore currently has a doctor-patient ratio of 1:430 (MOH data). If we only include practicing doctors, the ratio is probably closer to 1:470, assuming 1 in 10 doctors are employed in non-practising roles or retired but still registered etc. Again, let us be generous here even though the MOH website states that only about 5% or 600 doctors are not in active practice.

At the rate we are going, we will reach the low target of 1:400 in about 4 to 5 years and maybe the high target of 1:250 in 10 to 15 years, assuming the three medical schools keep producing 600 graduate a year and 150 Singaporeans go overseas to study medicine and return to its shores.

When we are at steady state, what do we do with the 3 medical schools? Even if we take the draconian approach that we do not take in anybody from overseas (even if they are Singaporeans), the 3 medical schools need only produce a total of 175 to 280 medical graduates a year.

To have some economies of scale and to maintain quality, an undergraduate school should produce ideally between 150 to 200 a year and a postgraduate school should have a cohort of about 100.

What are the choices then when we have attained our desired doctor-patient ratio (whether 1: 250 or 1:400 or somewhere in between)?

This would imply one or more of the following

  1. We will certainly have to cut down on class sizes in the three medical schools. We may even have to close one medical school
  2. We can make medical education an “export” business, which is what some countries do, such as Ireland. But our cost structures are hardly competitive. If we remove the subsidies for the medical schools, the full cost of medical education in Singapore is probably more expensive than UK or Australia.
  3. There will be a serious and growing oversupply of doctors locally and all its attendant negative consequences.
  4. Medical graduates cannot be trained properly or secure good clinical jobs.

Actually we need to look no further than our neighbour Malaysia. There are now at least 32 medical schools that have set up shop in Malaysia and Malaysians can also get their degrees from overseas, in traditional places such as India or even as far away as in Ukraine.

There are so many medical graduates that they cannot secure house officer positions in government hospitals. There is a waiting list for positions. And even when you do get a house officer job, there are often so many of house officers that each house officer is given just two or three beds to attend to. This is hardly a recipe for good training of junior doctors.

I hope someone in power is thinking about these medical manpower issues now and making the correct policy adjustments and plans in anticipation of the future. The future is often nearer than we think…

I Just Smiled Back

In April, doctor-bashing has reached new heights with the United Airlines episode, even though the aircraft hasn’t even taken off. This hobbit has made a mental note that the next time they ask for any doctor onboard in any American flight, keep very quiet. And definitely no United Airlines. I will rather fly the unfriendly skies with Smaug than UA. Meanwhile, a new word has entered the lexicon – “re-accommodate”. It means bashing the brains out of you so that you will move your butt somewhere else. These guys are so mean, they make ogres look like smurfs. And remember the Korean Air princess that demanded the plane be made to dock again because the peanuts weren’t warmed? That’s literally peanuts and the Korean Air princess looks like Minnie Mouse compared to those “security agents” from the Chicago Airport Mob.

Enough on the subject of doctor-bashing, we now move on to Ms Salma Khalik, who does not ever indulge in doctor-bashing and is the acme of objective, responsible and quality journalism.

Recently, an opinion piece by her in the Straits Times (Two Quick Fixes to Rein in Healthcare Costs; 13 April 2017) on how to rein in private sector healthcare costs came to the conclusion that we need to re-introduce some Guideline of Fees (GOF) for private sector doctors and insurance companies need to do away with riders so that there will be no first-dollar coverage.

This drew out some varied responses in the medical profession (What else is new?). Most are in agreement that some sort of GOF would be helpful and after 10 years of GOFless-ness, it is clear and evident that GOF was helpful in reining in healthcare costs previously, although those geniuses in Competition Commission Singapore are still thinking otherwise apparently. Also, many doctors opined that doctors’ fees are not to be entirely blamed for the rapid rise in bill sizes. Hospital and implant bills have also contributed to the hospital bills that patients or insurance companies have to pay. The growth rate of doctors’ bill is comparable to the growth in implant and hospital bills. While we can rein in doctors’ bills with a GOF, we also need to tackle how hospitals charge, especially in terms of consumables, medicines and implants.

Some folks think that riders are not to be blamed for rising bill charges. And that without riders, patients with catastrophic diseases may not even be able to afford private care even if they had bought private medical insurance. The large amounts of money that go to deductibles and co-payments would be prohibitive. A cancer patient who needs radical surgery or repeated chemotherapy or radiotherapy would be bankrupted by the deductibles and co-payments alone.

Also, there is little risk of abuse arising from first-dollar coverage because no one would want to go for unnecessary and painful treatment options arising from catastrophic diseases such as cancer, stroke etc.

There is some if not much truth in all this. Yet, it would also be intellectually dishonest to suggest that abuse of first-dollar coverage does not occur. For example, do we really believe, hand to heart that doctors do not ever offer the more expensive diagnostic or treatment option to patients just because they bought riders and insurance, when there are cheaper and just as or almost as effective options?

The answer must lie somewhere in between. And it depends on whose perspective. For the unfortunate cancer or stroke or AMI patient who has to undergo long and expensive periods of therapy, he would be glad he had bought private insurance with the rider. There is no point arguing over this. The benefits of having done so in hindsight are evident and incontrovertible.

But from a systems perspective and building a sustainable model, something also needs to be done. Perhaps a rider that offers only first-dollar coverage for catastrophic diseases would be better that the current system where first dollar coverage is offered for everything. Riders should not include first dollar coverage for elective procedures like sleep apnoea surgery, total knee replacement etc and even elective PTCAs (I have heard of elective PTCAs involving 8 stents….but that’s another story for another time).

Personally speaking, I think Ms Salma Khalik has made some good points in her article. But the picture is bigger. Beyond GOF and riders, the government has a big role to play. For starters, it’s how the government looks at private healthcare. A case in point is that of private hospital land. The novena hospital site was auctioned off for ~$1.26B to the highest bidder. The amount went into our reserves but it re-rated the entire private hospital sector and costs have gone up tremendously since then. Contrast this to Hong Kong, they did not give their latest private hospital land in Aberdeen, Hong Kong simply to the highest bidder. The private land sale came with many operational conditions that the hospital owner has to be committed to before the tender was awarded. In other words, Hong Kong government was interested in seeing the private hospital sector develop in a sustainable and healthy way to meet locals’ needs. Singapore was initially just interested in pocketing the money arising from the land sale from the highest bidder. Sure, our reserves grew by $1.26B, but guess who’s paying for it now? Can the government now have the moral authority to ask the private hospitals and doctors to rein in their charges when they had pocketed $1.28B for a piece of land that is best described as “modest”? It’s a tough sell. I think the novena site is still the most expensive hospital site on this planet on a per square foot basis.

Finally, as we seek to control private sector healthcare costs, we should not neglect what is happening in the public sector. It is wishful thinking to believe that the private and public sector are distinct and separated by some great wall, but in actual fact, they are inter-linked, especially in terms of the charges for private patients (Class A or B1) in the restructured hospitals and private sector. Both compete with each other to a very significant extent.

Just last week, I came across an outpatient bill for the simplest and most basic of blood tests –  the urea/electrolyte/creatinine panel from a restructured hospital. The restructured hospital charged $59 + GST = $63.13 for this panel! The lab that my clinic usually uses has the same panel with a list price of $28. As you know, private clinical labs usually offer discounts of 30% to 40% which means the private laboratory only takes about $17 to $20 (+ GST) for performing the test while the clinic keeps the difference to cover administrative costs (syringes, needles, alcohol swabs, procedural effort, disposal of biohazard waste etc, etc) and review of test results etc.

The panel test was ordered by the specialist attending to her at the private SOC clinic and certainly it was warranted. Nonetheless, the patient complained bitterly that investigations were so expensive at this restructured hospital.

I just smiled back. I told myself there were some things she was better off not knowing.

 

 

 

 

Answers to Pointless CME

 

Correct answers are in Bold and Underlined with comments in parenthesis 

1          Which of the following local professional organisations is the oldest in Singapore?

  1. Alumni Association
  2. Singapore Medical Association
  3. Academy of Medicine Singapore
  4. Singapore Medical Council

2          Which of the following is FALSE about Yong Nen Kiong (“NK Yong”)

  1. He is the longest serving President of SMA
  2. He writes a weekly cardiac health column for the Business Times ( he writes a wine column)
  3. He performed the first open heart surgery in Singapore in 1965
  4. He performed the first open heart surgery in Malaysia in 1969

3          Who was the “Agong” of Alumni Association?

  1. Arthur Lim
  2. Chee Phui Hung
  3. Chao Tzee Cheng
  4. WC Cheng

4          Which of the following about LMS is TRUE?

  1. It was a four-year course and was issued by the KE VII College of Medicine
  2. Originally, a LMS graduate was not allowed to take fellowship degrees in UK (i.e. cannot specialise)
  3. It stands for Licentiate in Medicine and Surgery and is a recognised basic medical qualification by SMC
  4. All of the above

5          Which of the following is the odd one out in terms of place of origin?

  1. Soo Khee Chee
  2. Foo Keong Tat
  3. Kandiah Satku (He is from KL/Klang, the others are from Penang)
  4. Tan Seang Beng

6          Which of the following doctors was a paediatric trainee once?

  1. Ho Ching Lin (ophthalmology)
  2. William Chew (endocrinology)
  3. Lee Wei Ling (neurology)
  4. All of the above

7          Who was the first local Professor of General Surgery?

  1. Jimmy Choo Jim Eng
  2. Yeoh Ghim Seng
  3. Foong Weng Cheong
  4. Ong Siew Chey

8          Which of the following about KKH is FALSE?

  1. It once held the (Guinness Book of World Records) record for the busiest obstetric hospital in the world
  2. Was the first hospital in Singapore to perform successfully a IVF procedure using frozen embryos (done in NUH)
  3. The current hospital stands on a cemetery site and the original address of this site is called 1 Jalan Cemetery
  4. It is the first and only public hospital to house a McDonalds fast food restaurant in Singapore

9          Which of the following passed the Part 1 exams of all 3: FRCS, MRCP and MRCOG?

  1. Ng Han Seong
  2. Benjamin Ong
  3. Fock Kwong Ming
  4. Chee Yam Cheng

10        In YLLSOM, there is a Wong Niap Leng Medical Bursary; who is Wong Niap Leng?

  1. He is/was a Professor of Medicine
  2. He is/was a Dean
  3. He was the first person who performed liver transplant in Singapore
  4. He was the canteen operator of the canteen in KE VII Hall in Sepoy Lines

11        Politically speaking, which of the following is the odd one out?

  1. Tan Sze Wee
  2. Chia Shi-Lu (He is an elected MP, the rest were Nominated MPs)
  3. Benedict Tan
  4. Kanwaljit Soin

12        Which of the following is FALSE about Tan Chorh Chuan?

  1. He was Dean of Medicine and DMS
  2. He is an accomplished poet and has published an anthology of poetry 3 years ago (He is an accomplished Chinese art painter, not poet)
  3. He used to be orientation chairman of KEVII Hall (i.e. chief ragger)
  4. He played hockey in KEVII Hall as a block fellow after he graduated

13        Which of the following is FALSE regarding Poh Soo Kai?

  1. He was the first Honorary Secretary of SMA and a founding member of the PAP
  2. He was detained under the ISA for a total of 17 years over two spells
  3. He was released from detention after he confessed to being a Communist (He never confessed to being a Communist)
  4. He was a grandson of the philanthropist Tan Kah Kee and a relative of philanthropist Lee Kong Chian

14        How much did Arthur Lim take home as the founding director of SNEC?

  1. $1,000 a month
  2. $10,000 a month
  3. $20,000 a month
  4. $0 a month

15        The first national specialty centre to be set up in Singapore was

  1. National Heart Centre Singapore
  2. National Skin Centre
  3. Singapore National Eye Centre
  4. National Cancer Centre Singapore

16        Which of the following funded a big part of his undergraduate medical education in Singapore by winning a lottery (i.e. 4D)?

  1. Yeoh Khay Guan
  2. Goh Lee Gan
  3. Teo Eng Kiong
  4. Fong Kok Yong

17        Which of the following is (probably) the richest doctor in Singapore (by value of shares in publicly-listed healthcare companies)?

  1. Lee Hung Ming
  2. Loo Choon Yong
  3. Ang Peng Tiam
  4. Tan See Leng

18        Which of the following is FALSE about TTSH?

  1. The first location for TTSH was opposite SGH on Pearl’s Hill
  2. Tan Tock Seng, the person, was a Straits Chinese born in Singapore (he was born in Malacca)
  3. It set up the first rheumatology unit in Singapore
  4. It was originally called the Chinese Pauper Hospital

19        Which of the following is the odd one out in terms of employment history?

  1. Ang Yong Guan
  2. Paul Ananth Tambyah (The rest were all once “sign-on” regular SAF Medical Officers)
  3. Lam Pin Min
  4. Lim Wee Kiak

20        Which of the following statements about Gleneagles Hospital is FALSE?

  1. After refurbishment, it was opened by Mr Goh Chok Tong
  2. The hospital started out as Gleneagles Nursing Home
  3. It is 60 years old this year
  4. It is named after a valley in Scotland and the valley is populated by many eagles 

Pointless CME

All doctors in Singapore stress over their CME requirements and getting enough CME points to enable them to renew their Practising Certificates. Most of the time, we go for CME activities for the free lunch and take a power nap or two. If all else fails, we do CME MCQs to get the required CME points. After that, we forget everything we have heard or read and let’s face it, it’s quite a pointless exercise at the end of the day.

Well, fear not, this Hobbit is here to help you helplessly with another absolutely pointless CME activity. No points will be awarded because this test will never be sanctioned by SMC. As usual, answers will be made known sometime next month, if ever at all. The pass rate you are required to obtain zero CME points is 0%.

1          Which of the following local professional organisations is the oldest in Singapore?

  1. Alumni Association
  2. Singapore Medical Association
  3. Academy of Medicine Singapore
  4. Singapore Medical Council

 

2          Which of the following is FALSE about Yong Nen Kiong (“NK Yong”)

  1. He is the longest serving President of SMA
  2. He writes a weekly cardiac health column for the Business Times
  3. He performed the first open heart surgery in Singapore in 1965
  4. He performed the first open heart surgery in Malaysia in 1969

 

3          Who was the “Agong” of Alumni Association?

  1. Arthur Lim
  2. Chee Phui Hung
  3. Chao Tzee Cheng
  4. WC Cheng

 

4          Which of the following about LMS is TRUE?

  1. It was a four-year course and was issued by the KE VII College of Medicine
  2. Originally, a LMS graduate was not allowed to take fellowship degrees in UK (i.e. cannot specialise)
  3. It stands for Licentiate in Medicine and Surgery and is a recognised basic medical qualification by SMC
  4. All of the above

 

5          Which of the following is the odd one out in terms of place of origin?

  1. Soo Khee Chee
  2. Foo Keong Tat
  3. Kandiah Satku
  4. Tan Seang Beng

 

6          Which of the following doctors was a paediatric trainee once?

  1. Ho Ching Lin (ophthalmology)
  2. William Chew (endocrinology)
  3. Lee Wei Ling (neurology)
  4. All of the above

 

7          Who was the first local Professor of General Surgery?

  1. Jimmy Choo Jim Eng
  2. Yeoh Ghim Seng
  3. Foong Weng Cheong
  4. Ong Siew Chey

 

8          Which of the following about KKH is FALSE?

  1. It once held the (Guinness Book of World Records) record for the busiest obstetric hospital in the world
  2. Was the first hospital in Singapore to perform successfully a IVF procedure using frozen embryos
  3. The current hospital stands on a cemetery site and the original address of this site is called 1 Jalan Cemetery
  4. It is the first and only public hospital to house a McDonalds fast food restaurant in Singapore

 

9          Which of the following passed the Part 1 exams of all 3: FRCS, MRCP and MRCOG?

  1. Ng Han Seong
  2. Benjamin Ong
  3. Fock Kwong Ming
  4. Chee Yam Cheng

 

10        In YLLSOM, there is a Wong Niap Leng Medical Bursary; who is Wong Niap Leng?

  1. He is/was a Professor of Medicine
  2. He is/was a Dean
  3. He was the first person who performed liver transplant in Singapore
  4. He was the canteen operator of the canteen in KE VII Hall in Sepoy Lines

 

11        Politically speaking, which of the following is the odd one out?

  1. Tan Sze Wee
  2. Chia Shi-Lu
  3. Benedict Tan
  4. Kanwaljit Soin

 

12        Which of the following is FALSE about Tan Chorh Chuan?

  1. He was Dean of Medicine and DMS
  2. He is an accomplished poet and has published an anthology of poetry 3 years ago
  3. He used to be orientation chairman of KEVII Hall (i.e. chief ragger)
  4. He played hockey in KEVII Hall as a block fellow after he graduated

 

13        Which of the following is FALSE regarding Poh Soo Kai?

  1. He was the first Honorary Secretary of SMA and a founding member of the PAP
  2. He was detained under the ISA for a total of 17 years over two spells
  3. He was released from detention after he confessed to being a Communist
  4. He was a grandson of the philanthropist Tan Kah Kee and a relative of philanthropist Lee Kong Chian

 

14        How much did Arthur Lim take home as the founding director of SNEC?

  1. $1,000 a month
  2. $10,000 a month
  3. $20,000 a month
  4. $0 a month

 

15        The first national specialty centre to be set up in Singapore was

  1. National Heart Centre Singapore
  2. National Skin Centre
  3. Singapore National Eye Centre
  4. National Cancer Centre Singapore

 

16        Which of the following funded a big part of his undergraduate medical education in Singapore by winning a lottery (i.e. 4D)?

  1. Yeoh Khay Guan
  2. Goh Lee Gan
  3. Teo Eng Kiong
  4. Fong Kok Yong

 

17        Which of the following is (probably) the richest doctor in Singapore (by value of shares in publicly-listed healthcare companies)?

  1. Lee Hung Ming
  2. Loo Choon Yong
  3. Ang Peng Tiam
  4. Tan See Leng

 

18        Which of the following is FALSE about TTSH?

  1. The first location for TTSH was opposite SGH on Pearl’s Hill
  2. Tan Tock Seng, the person, was a Straits Chinese born in Singapore
  3. It set up the first rheumatology unit in Singapore
  4. It was originally called the Chinese Pauper Hospital

 

19        Which of the following is the odd one out in terms of employment history?

  1. Ang Yong Guan
  2. Paul Ananth Tambyah
  3. Lam Pin Min
  4. Lim Wee Kiak

 

20        Which of the following statements about Gleneagles Hospital is FALSE?

  1. After refurbishment, it was opened by Mr Goh Chok Tong
  2. The hospital started out as Gleneagles Nursing Home
  3. It is 60 years old this year
  4. It is named after a valley in Scotland and the valley is populated by many eagles

 

 

Roosting Ahead (Part 2)

The biggest news in the past month is the reclustering of the reclustered 6 clusters into 3 clusters which is leaving just about everyone flustered. So flustered was one Group CEO that it was rumoured he quit stat, like a guy with anaphylactic shock.

If you ask this Hobbit, the 3 clusters formed in this latest exercise makes a lot more sense geographically and operationally. It certainly makes more sense to have this structure than the 6 clusters that was formed just a few years ago. The last cluster, Eastern Health Alliance (EHA) was just formed 6 years ago in 2011. Its formation was formally declared by Minister for Health, Mr Gan Kim Yong, who inherited this six-cluster idea from the previous administration. The other two clusters that are closing shop, Jurong and Alexandra Health are also less than 10 years old. In case you are wondering, the current health minister remains Mr Gan, and that underscores just how briefly this six-cluster gig lasted.

Any organisational structure than involves tens of thousands of people than cannot even last 10 years is a bad idea. For example, do you know how many hours, consultancy dollars it takes to design logos, uniforms, taglines, mission, vision and values when a cluster is formed? And how many more hours of meetings and trainings to get buy-in from the thousands of staff that each cluster employs? And all that investment is now down the drain, not to mention the emotional upheaval that comes along with these clustering exercises.

Take the guys in Changi General Hospital for example. If you ask the longer-serving staff, they were pretty OK with being part of SingHealth in the first place (not ecstatic, but OK). Then they were asked to become EHA because they had to join the movement of creating six regional health clusters. We needed six clusters because it was rumoured another two mega-huge personalities in another cluster couldn’t get along with each other and had to part ways by forming two clusters. And now, they are told EHA is no more and you are back in SingHealth again. Some wry old coot remarked, “Luckily I kept my SingHealth name-tag and employee handbook, maybe no need to issue new one”.

Seriously folks, you can just cry.

The problem is that we should not create organisational structures around personalities., unless you are talking about Christiano Ronaldo, Lionel Messi, Tom Brady or Donald Trump. By doing so, you are storing up problems for yourself and the chickens are now coming back to roost.

And then we have NNI. Just kidding. This Hobbit has absolutely NOTHING to say about NNI. I repeat, NOTHING.

Whew. Yeah, call me chicken-hearted. I am not a dumb cluck like many think this Hobbit is. Let’s move on to other stuff.

Just the other day, I was told of some terrible behaviour by GP locums that need to be addressed.

One GP was told by a locum that for a $100 an hour, he will only see 6 patients an hour. Any more and he needs to be paid more. If not, he will not work faster than see 6 patients per hour even if the waiting room is exploding.

Another locum was worse. He signed up for one week of locum slots with one clinic. After one day, he said he will not take $100/hr and demanded $120/hr instead, if not he wasn’t coming back the following day; effectively blackmailing the proprietor GP (who was already away on holiday).

Thankfully, I haven’t faced such unprofessional locums in my practice. In my opinion, once you accept a locum gig, you are COMMITTED to it at the pre-agreed price. In the first case, if there are less than 6 patients per hour, do you refund some money to the guy who hired you? Of course not! You are paid for your time, not the number of patients you see. True, it may be a tough and busy practice, and you are free to ask for more money the NEXT time they contact you for future slots. But for the current slots, you have to complete them because you have already agreed to. Your word is your bond.

If I may add, these cases are purportedly involving young locums. The general consensus (and I agree) is that decline in professionalism and even clinical standards involve the younger locums.

Maybe it’s the residency system where residents’ workloads are capped to a certain (low) number of patients an hour in the clinics that has led to this mindset of entitlement. SMC should consider adding a section on Unethical or Unprofessional Locum Behavior in the new Ethical Code and Ethical Guidelines. This is the real world, not the make-belief world of residency.

In last month’s column, we talked about the government now self-insuring all doctors in the public sector through MOHH. And how MPS handling of the OG’s indemnity coverage essentially led to the government stepping in for all of the public sector. Well, MPS is now conducting a seminar or forum of sorts called “Making The Right Choices”. This hobbit is confused. Is it meant for doctors or is it meant for MPS themselves? After all, if some geniuses running MPS did not make the choice of unilaterally and suddenly changing the nature of coverage for Singapore OGs, their monopolistic hold in the specialist sector would not have vanished overnight. Talk about hatching a bad idea and making the wrong choice. They are now left with only the private sector business. Board members of MPS should ask themselves if they had hired the right people to manage MPS after this debacle. They can call this the Fall of Singapore Part 2 and look for the MPS equivalent of General Percival. (Well, to be fair to the old boy, at least Percival didn’t self-destruct, he merely surrendered). Are the MPS OG chickens coming back to roost big time now.

It is now again approaching government budget time and it is again time to strut the numbers like how the Sin Ming Avenue cockerel struts his feathers. In FY 2002, Government Health Expenditure (GHE) was S$1,558M or about S$1.6B. In FY 2015, GHE was S$9,247M or ~S$9.2B. For FY 2016, the estimated GHE was S$10,999 or ~S11B. That is an increase of S$1,752M in FY2016 over FY2015. As you can see, the increase from FY2015 to 2016 alone was greater than the whole of what government spent on health 14 years ago. This is a very frightening number. Clearly, while we may have underspent on healthcare in our first 40 years of independence, the spending increases in the last 10 years have more than made up for lost time. Yes, the large increases in MOH spending have led to better working conditions and terms for healthcare staff and better outcomes for patients and all this is great. But still, are such increases sustainable? Or are we again storing up troubles for later?

This hobbit thinks we may have to cull healthcare spending like how NEA wants to cull the Sin Ming Avenue chickens….and it will be a very painful exercise because younger healthcare leaders, managers and staff who work in the public sector now have never experienced the kind of parsimony if not deprivation that older workers had lived with, especially those that have worked in the seventies and eighties.

 

 

 

 

 

 

 

2017 – Roosting Ahead (Part 1)

First, a Happy New Year greeting to all readers of this column. 2016 was a torrid or a great year depending on where you came from. It was a bad year for Star Wars fans as Carrie Fisher is now One With The Force, unlike Donnie Yen who is very much alive muttering the same two-liner incessantly in the movie. Frankly, he should have spoken with a Martin Yan accent when he played his blind Rogue One character. (“Yan can cook, but Yen cannot look”).

Puns aside, Rogue One was a good Star Wars movie because

  • For once, everybody died, including the smart-ass robot
  • There were no crass efforts to merchandise everything
  • There are plot loopholes as big as Sarlacc’s mouth, like in all other Star Wars movies

2016 was a good year for Donald Trump, Kim Jong Un and Boris Johnson, because bad-hair days are now de rigueur among the elite and the establishment.

Going forward, what does 2017 hold? This Hobbit is no fortune-teller, but he will hazard a few predictions. It’s the year of the Rooster in the Chinese Almanac and yes, this is the year many of our chickens come home to roost.

2017 will be the year that many residents will exit as specialists. And the picture is not good. We hear horror stories of many newly-minted specialists unable to secure jobs in the restructured hospitals (RHs). And we are not just talking about certain specialties only; it is across the board. Popular and “lucrative” disciplines such as ENT and Eye are grappling with this problem too. Apparently, there is an instance of 4 ENT residents exiting in 2017 from one institution and only one was offered an Associate Consultant (AC) contract. There are dozens of ENT and Eye residents exiting over the next two to three years that probably will have no AC jobs. And if you extrapolate to other disciplines, the number must be in the hundreds.

These newly-minted specialists who will not get AC contracts have 3 options:

  • They stay on and remain hired as Service Registrars while bearing the professional responsibility of specialists.
  • They leave for the private sector, either working for more experienced specialists or open up practice in an already-saturated market and without sufficient experience to run a practice independently
  • They can do something else, like open a bakery or café, like what quite a few lawyers have done. But unlike lawyers, they have spent four to five years undergoing postgraduate training for something that they now have to ditch.

This Hobbit once wrote about the Residency Turkey quite a few years ago. Well, the Turkey has been eaten and now it’s time to manage the Residency Chickens that are coming home to roost.

Current leadership is not responsible for this mess for sure. The guys who are have flown the coop long ago.

The legal profession and the Law Minister were quick to react when they sensed too many people were going into law. But there is no such apparent deftness in MOH or SMC and things are going on business as usual. People are still rushing to medical school overseas if they cannot get a place in a local one and the local schools are still churning out about 500 medical graduates annually and of course when you have so many graduates, you have to offer more specialist training positions.

MOHH and the RHs are also still actively recruiting specialists from overseas to exacerbate the problem of a glut in junior specialists.

The crux of the problem is that unlike in the past, the people who fund training are NOT the folks that hire specialists. MOHH is the funder and the employer of residents and they can create and hire residency positions that RHs welcome (“free or cheap labour”). But once that is done, the newly-minted specialists have to be funded from the operating budget of a RH and they become “expensive and inexperienced labour”. Instead of hiring an AC and training them to “full” consultant, some RHs prefer to hire full-fledged consultants from overseas.

It is true that no one owes anyone a living. Residents cannot all expect to get AC contracts as a fait accompli from the RHs. RHs should not be under compunction to offer AC contracts to all exiting residents. But when the number of residents who do not get an AC job outnumber those that do, it means more than that. This is a systemic problem that requires a comprehensive solution, not superficial band-aid solutions that the residency system represented, which in turn has created so many problems of its own now downstream.

Another bad idea that was hatched by some feather brain was in the area of medical indemnity. Some wise guys in MPS (Medical Protection Society) thought that they could pick and choose what they offer Singapore doctors. About a year ago, MPS unilaterally changed what they offered obstetricians from an incidence-occurrence product to a claims-made one. This led to a big uproar in the community and some senior OGs giving up obstetrics altogether. These bean counters probably thought they were the smartest folks under the sun, and that they could cherry-pick what they want to offer us natives here – they could minimise the losses or preserve the margins for the OG sector using a claims-made product while still offering incidence-occurrence plans to the rest of the medical profession here. Someone made decisions based on counting their spreadsheet chickens even before the eggs hatched.

Guess what, they obviously haven’t seen The Empire Strikes Back (In this Hobbit’s opinion, still the best movie in the Star Wars franchise) or understood that seemingly clever decisions have what we call “negative externality effects”. And the externality effects this fateful decision has triggered are both great and negative for these bean counters. Starting this year, the RHs have decided to buy medical indemnity insurance for all their doctors. The already did so for the junior doctors, but now it has been extended to all doctors, including specialists. MPS will probably lose tens of millions of premiums annually arising from this, beginning in 2017. It’s actually a good thing in the long run because it sends a clear message to any medical indemnity provider that The Empire will strike back if need be.

There are lessons to be learnt from this episode. First, gone are the days when you can just sail in and out of our little island deciding at a whim what we primitive natives have to take from you.

Secondly, if you are a mutual or sort-of cooperative, behave like one. Don’t behave if you just another commercially-run, bean counter-dominated organisation. As anyone will tell you, doctors generally dislike bean counters.

Thirdly, while public sector employees almost never look for more work, sometimes their hand can be forced. In this case, the sudden realisation that indemnity product coverage in Singapore can be changed overnight by a foreign indemnity provider (which is not even subjected to regulation as an insurance provider in Singapore by the relevant authorities since they do not even have an insurance license here) have forced them to at least for now ring-fence the public sector from such vagaries with their own in-house plans. The public sector has the will, scale and resources to do so when their feathers are sufficiently ruffled.

The next big question is- will this new arrangement be extended to the private sector as well? Or will there be new entrants into this market?

We will talk about more chickens that are coming home to roost next month. And yes, this Hobbit promises more chicken-related bad puns. Cluck, cluck….

 

 

 

 

 

 

Nosey November

November has been a testy month for the healthcare community. Firstly, there is this unsavoury (depending on your position, it could also be ‘savoury’) revelation that the National Kinky Foundation (NKF) has removed its male CEO due to some personal indiscretion with a male employee. You can bet your kidneys that subtle warning signs have been there for some time. But as usual in our compliant culture, no one speaks up till it’s too late…. And then there is a lot of cleaning up to do by then.

Next on the list is this revelation that the SMC is still deliberating about how to implement or operationalise certain parts of its new Ethical Code and Ethical Guidelines (ECEG). In an article in The Straits Times on 18 November 2016, it was reported that the SMC “are deliberating this matter at present and will be providing clarifications to the doctors in due course” when it was asked if doctors can continue to pay Third Party Administrators (TPAs) a percentage of their fees.

There are a few things one must note about the new ECEG. Firstly, the new ECEG which will come into force on 1 Jan 17 is a document that is to be fully implemented. It is not just an aspirational document merely stating niceties and lofty ideals. Every sentence therein will be used by SMC or patients’ lawyers to secure a conviction when the occasion arises. There is nothing wrong with that, because that’s what lawyers are trained and supposed to do in real life.

So every word in the ECEG needs to be carefully thought through. What are its exact legal implications? The sentence in the new ECEG on TPA fees, “Such fees must not be based primarily on the services you provide or the fees you collect and you must not pay fees that are so high as to constitute ‘fee splitting’ or ‘fee sharing’” has opened up the question of what exactly is “primarily”? It’s a good question and it needs to be answered clearly.

Unfortunately, no one knows the answer because SMC is still deliberating. It’s unfortunate. It’s embarrassing even. One should not issue a new ECEG and be still deliberating what a key paragraph or word therein actually means in real life.

It would have been far better if someone had the gumption to ban percentage-based fees entirely. No “primarily”, “secondarily” or “tertiarily” woozy, iffy stuff. Draw the line in the sand. Instead, now everyone is tied in knots awaiting the outcome of the deliberations. There is no guarantee that the outcome of the deliberations will be clear, useful and simple guidance or clarification. It may be “primarily means primarily, not “pre-“ or “post-primarily”. By which time, doctors and TPA administrators may have slit their carotids in frustration. Some wordsmiths communicate, others obfuscate.

This is like what one of my old consultants used to say – “half-pregnant” situations – there is no such thing as half-pregnant, you are either pregnant or not.

Secondly, there is this tea-room talk that some parts of the ECEG will be applied with a light touch, specifically the bits on TPA fees. This hobbit does not find this argument convincing.

Old laws and guidelines may be applied with a light touch because they have become a bit out of date and current situations and context have evolved. The old laws and guidelines need revision in due course but perhaps not immediately. Or they may be removed for good eventually. But these considerations do not apply to new laws and guidelines. New laws and guidelines are new precisely because they have been drafted and implemented to address new situations. While one may delay the implementation of these new laws so that people are given more time to be aware, this delay is at best temporary. Likewise, a light touch may be applied initially because awareness is lacking, but again this is only for a short time. A light touch cannot be maintained indefinitely for new laws and guidelines. The intent must be to enforce new laws and guidelines fully. If not, then why should they be promulgated in the first place?

Since we are on the subject of TPAs, we now go on to the attempted IPO (Initial Public Offer) of a Managed Care Company and TPA – Fullerton Health. Many of us in the medical profession are familiar with this company. Apparently they had wanted to IPO the company with a valuation of about $1.1Billion. That’s in Singapore Dollars, in case anyone is wondering.

According to another The Straits Times article published on 21 Nov 2016, Fullerton Health has “called off plans for a share market listing following the long delay generated in part by anonymous complaints about the medical firm’s business model”.

Apparently, there were many queries and poison pen letters and “The complaints centred largely on how the firm takes a 15 per cent cut of doctors’ fees under its managed care services”. According to the Group CFO, the complaints were “surprisingly repetitive”

It was reported in  The Straits Times article that the IPO was called off as the company had wanted to have the company shares traded on the Singapore stock exchange before the American Presidential Election.

It is highly unusual for any IPO to be called off because of poison pen letters and complaints. According to a Business Times article published on 24 November 2016, only five IPOs have been sunk by poison pen letters since our stock exchange adopted a public scrutiny process as part of its IPO framework 14 years ago. So it is a rare occurrence.

This Hobbit hopes that Fullerton will attempt to IPO again on the Singapore stock exchange. Our languid stock exchange will benefit from a big IPO; and healthcare companies are often investor’s favourites. Still, it would be interesting to note whether Fullerton’s business model will remain the same (charging a percentage) or change as a result of the SMC’s new ECEG. Many doctors and investors should read the new or updated prospectus with great interest when an IPO is attempted again.

Meanwhile, there are poison letters that have no merit, and there are those that have. This Hobbit does not think that completely unfounded claims will be taken seriously by the stock exchange or regulatory bodies. It is really up to healthcare companies who wish to IPO in Singapore to really examine if their practices stand up to not just business standards but also the healthcare industry’s ethical considerations and requirements as well.

Finally, as we are nearing the end of another year,  we should be in a more charitable and philosophical mood – the quote for the day comes from a senior lawyer who was quoted in the aforesaid Business Times article, “The practical side of things is, try to make peace and don’t make enemies.”

Happy holidays!

Game of Moans

The Health Insurance Task Force (HITF) has released its report this month. It has made many recommendations that have been widely reported in the press. Many doctors are understandably concerned.

The full report and appendices can be found at

http://www.lia.org.sg/files/news/2016/10/ManagingSingaporeHealthInsuranceCost_HITF_20161013.pdf

Some of these recommendations include

  • Setting up of fee benchmarks or guidelines
  • Insurance companies setting up of panel of preferred healthcare providers

The Ministry of Health has mostly welcomed and supported these recommendations.

What was not reported very well but was also released as Appendix D to the Report is The Study done by LIA Singapore (Page 27). LIA stands for Life Insurance Association and LIA Singapore is a key member of the HITF.

The study by LIA Singapore found that private hospital bills are increasing at a much faster rate than public hospital A Class or B1 bills. This comes as no surprise. Many people will point the finger at the doctors. But actually if you look at this study (Page 39), the conclusion is that hospital operators are also responsible.

The two-year compounded annual growth rate (CAGR) for room and board charges for private hospitals was 8% (compared to 4% for A Class public hospital patients). The corresponding figure for surgical implants were 13% and 0% respectively. Surgical fees increased at a 2-year CAGR of 10% for private hospital patients and 1% for A Class.

Please note that for surgical fees, the figure includes facility fees which doctors have no control over. So as anyone can see – the FASTEST growing component of private hospital bills are implant charges. Not doctors’ fees. And even if we consider the surgical fees, how much of that are doctors’ fees’ and how much of that comes from facility charges?

The next interesting observation is that median bill sizes for the commonest 100 conditions in private hospitals have hovered just below two times that of A class bills. But in recent times, the figure has crossed beyond two times (Page 37).

The question that needs to be asked is that why should private hospitals charge twice that of A Class bills, bearing in mind A Class bills are already unsubsidised. The answer is simple. A Class bills are subsidised because the land costs of public hospitals are never fully reflected in the bill sizes. Mount Elizabeth Novena Hospital is literally a stone’s throw away from TTSH. But if we imputed the cost of Novena (true and current market cost, especially in the form of clinic suite prices or rentals) into TTSH, this hobbit suspects TTSH A class bills will increase dramatically. The same goes for other public hospitals which are located in superb locations, e.g. SGH or even the newer NTFGH.

And of course, since specialists (cannot use the meaningless term ‘consultants’) in the private sector are generally more senior than those associate consultants and consultants in public sector, their charges should also carry a certain albeit limited ‘seniority’ premium.

Anyway, there are many more nuggets of information to be found in the LIA Study (Appendix D) which bear reading again and again.

The next interesting bit is found in Appendix C (page 26) which is a List of Countries with Medical Fee Structures. Medical Fee Structures is just another term for Guidelines of Fees (GOF). It was stated that Canada, America, Japan, Taiwan and Malaysia all have fee structures for the private sector. The ones that do not have are the UK, HK, Australia and Singapore. Appendix C acknowledged that UK (by virtue of the NHS) has a very limited private sector. The same logic applies to Hong Kong which modeled its system after the NHS in the nineties. Australia has legislation that sets prices for its universal healthcare insurance framework while leaving the private insurers to set prices with private healthcare providers.

That leaves mighty Singapore with looking embarrassingly under-dressed in this department of “fee structures” for the private sector.

Do the rest of the world know something we don’t?

Actually we once knew. We had a SMA GOF, remember? In fact, some of us old coots will recall the GOF was put in place reluctantly by SMA because MOH wanted SMA to do it in the eighties. (Folks who ran MOH in the eighties were smart people who knew a powder keg when they saw one – they passed the powder keg to SMA) Then market fundamentalism (read: sclerotic dogma) took hold and the GOF was outlawed. And we are now exactly where we shouldn’t be.

But there is still hope. The fact that the HITF recommended that fee guidelines and benchmarks be set up and this hasn’t been thrown out by MOH recently means MOH may be inhabited by smart people (again)?. But perhaps MOH has to do the heavy lifting this time since SMA cannot issue any guidelines (The geniuses at the Competition Commission of Singapore considered SMA a ‘trade association’ and hence the SMA GOF was deemed anti-competitive).

Finally, we need to go back to the main item of the day with this HITF Report – the insurance itself. Insurance is a product, and like all products, can benefit or suffer from good or bad design. So let’s look at how a disaster is constructed from scratch….

In 2005, one insurance company introduced “as-charged” policy plans which meant the insurance company will pay whatever the hospital or doctor charged. Of course, to compete with this new development, other insurance companies quickly followed suit.

Then the government outlawed the SMA GOF in 2007.

Everyone in the developed world has known for a long, long time that health insurance policies with no deductibles or copayments carry the risk of moral hazard (commonly called “buffet syndrome”). That is why Medishield and now Medishield Life have always carried these two aspects. However, as-charged plans quickly evolved to the point where one can purchase riders that removed the need to pay both copayment and deductible. The patient is now totally disconnected to how much his healthcare costs once he has bought an as-charged plan with the appropriate riders. The private sector doctor providing care is also now under practically no restraint when it comes to charging – he knows the patient is not paying but the insurance company is; on top of that, with no GOF, he can practically charge anything since overcharging can only be proven in the most egregious of cases and after much effort.

Someone clearly did not have his eyes on the regulatory ball when insurance products that carried these three characteristics were allowed to be sold:

  • As-charged
  • Riders removing need for copayment
  • Riders removing need for deductibles

And now the genie is out of the bottle. How do we put it back?

The solution is simple. Insurance companies can just stop offering these products and insurance costs and claims will return to more reasonable levels. But that is not going to happen. Because every insurance company is now behaving exactly according to what behavioral economists have described as “Game Theory”. No one is going to stop offering these products because if one company does so, there is no guarantee that the others will follow suit. In fact, the likely scenario is that the brave/stupid company that does this will see all its customers migrating to the other companies that continue to offer such health insurance products. And because all companies want to avoid the calamitous situation where it loses all its customers to its competitors, no one will take these products off the market even though all the companies are locked in this unsustainable embrace of steep rising claims and costs.

So while the private insurance companies will moan and lament, they are stuck in a Game of Moans because all these companies are behaving as expected, according to Game Theory.

In case you think this is just a game, Game Theory is serious stuff. Several economists have been awarded the Nobel Prize for Economics in the last few decades for work related to Game Theory. You may remember Russell Crowe starring as the famous Game Theory Nobel Laureate economist John Nash in the movie “A Beautiful Mind”.

Allowing such insurance products is a mistake of omission. Killing the GOF was a mistake of commission.

The saying, “Every system is perfectly designed to get the results it gets,” is used very commonly nowadays in management and business. Actually this saying was coined by Dr Paul Batalden, an American physician. It is ironic that our private healthcare system and private healthcare insurance are now in this unsustainable trajectory precisely because some people who could have made the right decisions at critical junctures in the past did not. The results we now see in the health insurance industry did not happen by accident.

Meaningless September

 

September 2016 is not over yet but it has already been a breathtaking month so far. We have seen the arrival of Zika to our shores which has caused much alarm with the number of cases rising from one to 41 over the first 24 hours. The alarm was due more to bad communications than the infectivity of the virus. As investigations have shown, the Zika strain discovered here is the Asian strain and different from the one in South America which has led to microencephaly.

This whole incident may be akin to something like an Italian ‘discovering’ pasta or an Englishman ‘discovering’ tea plants in China. Zika came from Asia just as tea and noodles probably came from China. So there.

The chances of a foetus actually developing microencephaly is also pretty low anywhere outside of South and Central America so far. So seriously folks, we still need to recreate and procreate like Diego, the super-stud Galapagos turtle who has fathered 800 offspring single-pawedly and ensured the survival of his otherwise endangered species Chelonoidis hoodensis. With a total fertility rate of about 1.3, we really need to stand up for Singapore. And of course, do it with a smile.

I had actually wanted to write this month’s column earlier but I had suffered acute backstrain a week ago. But thanks to the timely arrival of the 2016 SMC Ethical Code and Ethical Guidelines (ECEG) as well as the SMC Handbook on Medical Ethics (HME), my acute backstrain has disappeared. This is mainly due to the fact that I had used hardcopies of the two publications (which together number around 220 pages of A4 paper) as weight for back traction over the last two days. Due to the substantial materiality of these two publications, my back muscles have been pulled out of its otherwise spasmodic state. However, I have also developed early symptoms of carpal tunnel syndrome from lugging these publications around. As you can see, the ECEG and HME are ethical, therapeutic and aetiological at the same time.

The requirements of the ECEG and HME now weigh on my brain instead of my spinal cord previously. The common refrain I have heard from many of my fellow doctors is “The ECEG and HME are so long, who is going to read it?”

I have news for you. You may not read it because it is too long, but many lawyers in town are reading it cover to cover accompanied by paroxysmal fits of rapturous joy that are interspersed with episodes of carnal excitement. You see, even though SMC has rightfully pointed out that the HME doesn’t apply to all situations, most situations will still apply. In other words, you will still have to follow the HME almost all the time and you will have the legal burden of explaining and convincing the SMC disciplinary tribunals why the requirements of the HME do not apply in your particular case.

This Hobbit foresees that much time, effort and of course, legal fees will be spent on arguing whether the HME will apply in the context of a particular case. And it will be tougher to argue for why it doesn’t apply than why it does apply. Remember, the ‘default’ mode has to be “it does apply”.

I repeat – Do not be fooled or lulled into complacency, the HME requirements do largely apply to you in most circumstances. If not, they would not have been included in the HME in the first place. And the lawyers will throw the book at you accordingly. From 2017 onwards, with 64 pages of the ECEG and 154 pages of HME, they have a lot more “book” to throw at you legally, literally or physically.

Some of the more interesting recommendations and requirements are discussed below.

You should not be having a meal in a “Michelin three-star” restaurant (Page 150 of HME) when you accept sponsorship to attend an event. The Michelin 3-star restaurant example is quoted literally. But thank goodness there is only one three-star restaurant in Singapore although Joel Robuchon should feel upset that he has been singled out by SMC. So if you happen to be a doctor and are invited by Mr Robuchon to his 3-star eponymous restaurant in Sentosa, you should politely decline. Tell him you prefer the 1-star Waku Ghin at Marina Bay Sands which may actually cost just as much or more. But it’s a one star so SMC may not be so upset. Seriously, you may also want to tell Monsieur Robuchon the truth –  you really prefer Tai Wah Bak Chor Mee to his 3-star haute cuisine. Or maybe the Kasoh Restaurant at the Alumni Association Building which is rated “Bib Gourmand”. It is the only Bib Gourmand (or maybe any Michelin-rated) restaurant in the world located next to a big mortuary. These Michelin reviewers sure dig the kinky stuff….

Another requirement is that you should not have relationships with your patients on social media (page 112 of HME). This poses more problems than not eating at 3-star restaurants with drug and implant reps.  Do I now have to “un-friend” all my patients on Facebook? What if the patient is also my long-lost classmate from primary school whom I have been reacquainted with just 3 months ago when he walked into my clinic for URTI?

And what about the several practicing doctors who are also politicians? Many of their social media followers are also their patients who are also their political supporters. Does Dr JP (aka “The Resusitator”) have to unfriend the Finance Minister? You, as a public figure or politician may not even know or keep track of which of the social media friends (which may number in the thousands) you have made in the past are also your patients.

The HME states that “if patients of their own accord initiate social media contact, you may engage although it is strongly recommended that you do not do so”. This is a very unhelpful statement because “strongly recommended” really means “no”. How you defend yourself in a court of law in the face of the HME’s strong recommendation is something that remains to be seen and tested. “Strongly” comes with legal implications that we doctors may not truly grasp.

Anyway, onto lighter stuff. On Page 131 of the HME, it is stated that “The terms Consultant and Senior Consultant or any variations are meaningless outside of public health institutions or large organisations that employ you where it allows the public and patients to distinguish rank and seniority among large number of doctor employees. In private practice, such terms should generally not be used in your formal designation”.

It was a slow day in the clinic so this Hobbit decided to go to the clinic or practice web pages of the private specialists who sit on the SMC as our esteemed Council Members or on the Working Committee for the review of the ECEG (i.e. the guys who probably drafted this new ECEG and HME).

Guess what? Two of these Council members who were private specialists were described as “Senior Consultant” or “Consultant”. One of those sitting on the Working Committee used the title “Senior Consultant” on the practice website. One GP on the Committee used the word “Consultant Physician” but since he is employed by a rather large private organization I suppose it’s OK.

I like the word “meaningless” used in the new HME on Page 131. But then again, the ECEG and HME will not be in force till 1 Jan 2017. So these SMC Council Members who are private sector specialists using these titles may still be doing so meaningfully now. But as sure as the sun will rise on 1 Jan 2017, if they continue to do so using such designations on their practice websites (which are NOT large private sector organisations, for sure), they will be involving themselves in meaningless activities.

This Hobbit wonders if SMC has ever censured or punished any doctor for doing “meaningless” stuff? Surely SMC Council members must be held to the strictest and highest standards since they approved the new ECEG and HME for promulgation in the first place?

Luckily the new ECEG and HME does not state that digging my nose or plucking my long feet hair is “meaningless”….if not this Hobbit will be in BIG trouble….

To be fair, the old ECEG which has been in force for more than 10 years needed to be updated. Nonetheless, in the zeal to produce something updated, did we have to go to such lengths? Seriously, which profession will inflict on itself more than 200 pages of Ethical Code and Ethical Guidelines as well as a Handbook of Medical Ethics? Not the lawyers, accountants, teachers, dentists, nurses, engineers or architects…

Was it not the wise King Solomon who said “Meaningless! Meaningless!”?. That about sums up what this Hobbit personally feels about some of the stuff in the new ECEG and HME, in addition to the use of the titles Consultant and Senior Consultant in private practice.